Delivery and Shipping
International Delivery Charges
Delivery charges are based on the weight of the order. Simply add your chosen bottles to the basket and proceed to checkout. Prices will be automatically calculated for you before you proceed.
Important note about customs charges
If you are shipping outside of Japan, please be aware that your order is likely to be subject to customs duties and taxes upon arrival in the destination country. You will be contacted directly by Customs for payment of these charges. Unfortunately, we are unable to provide the amount of these charges. It is strongly recommended that you contact your local customs office or consult the government website for advice before placing your order.
What happens if you do not pay the duties and taxes due on import?
If you do not pay your duties and taxes in the country of arrival, your goods will be returned to us. We are sorry, but we do not accept cancellations of goods, so no refunds will be made even if you request cancellation of your order. If you wish to have the goods resent, please be aware that you will be charged for shipping again. To avoid any further complications, please ensure that you pay all duties and taxes on your order and receive the goods in the country of arrival.